Our IDA platform provides much more than just managed services.
We don’t just provide high availability technology accessibility, we provide access to technology based on operational SLAs, managing the platform with the most advanced intelligent orchestration tool integrated into the most sophisticated service management environment. We run processes for our customers on a digital “business process outsourcing” methodology. Ensuring as many digital resources are available as required, when they are required, reporting in real time on exceptions, breakage and ensuring they are resolved under ITIL transparency.
The digital workforce is dynamically managed, digitally in real time by the most sophisticated management platform and service management tools all seamlessly integrated, allowing automation driven by SLA’s and providing the most comprehensive visibility in the production as well as service management environments. No other hyperautomation platform enables end users so much ownership into what is going on.