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Center of Excellence
What is it?
COE is the environments that bring together people/organizations from different disciplines and enable them to share resources, facilities and information in a common area.
What Does It Do?
It delivers and maintains worldwide performance and value creation by focusing on existing expertise and resources in a particular field.
What are the advantages?
- It provides maturity in all processes with its management methodology in accordance with RPA.
- It provides standardization in every step of RPA, from process selection, development, maintenance and support services to continuous improvement steps.
With the establishment of the Robotic Operation Model, organizations are positioned on the creation of permanent common benefit with the functions of vision, organization, management and development methodology in order to obtain maximum benefit from the automation demands coming from the business units.
Organizations that have or will set off on the Center of Excellence RPA journey need to identify the expected business benefits from this journey and outline how they align with corporate strategy. It is necessary to define the organizational design that best supports the creation of RPA capability and is compatible with the corporate strategy and culture. In order to optimize the number of processes selected for automation and maximize the benefit to be obtained from automation, it is necessary to define how the process selection is to be made and how the process to be transferred to automation is be determined first. It is necessary to determine how to document the process to be transferred to automation, to determine the best practices and development standard during the development phase, to establish the test methodology and to determine the change management procedures. The methods of going-live the developed processes and ensuring the continuity of the operation after going-live them, process support and maintenance processes should be determined. All roles and responsibilities should be determined, and the most appropriate organizational structure should be created. All existing and integrated technologies should be determined and how these technologies will be scaled should be determined.
All roles and responsibilities should be determined, and the most appropriate organizational structure should be created. All existing and integrated technologies should be determined and how these technologies will be scaled should be determined..
Unite conveys the policies and procedures to be established at every step of the journey, the best practices to be followed, and current experience to corporate companies that have started or are planning to start their RPA journey, from the determination of the RPA vision, the creation of the organizational structure, the selection of the appropriate processes, the prioritization of the selected processes, the process analysis, development, test and go-live procedures, the maintenance, operation and support processes of the processes taken live, the determination of the job descriptions from the roles and responsibilities and the selection of the technologies in which the robots will work, to the integration with third party technologies.