Unite

Watch this conversation to understand Unite's revolutionary Hyper Automation Platform built on 26 years of service management heritage and over 12 years delivering consumption-based automation.

IDA (Intelligent Digital Automation) delivers all the key elements an enterprise requires for digital transformation, including Intelligent Workflow, Intelligent Document Processing, Conversational AI, Conversation Mining, Robotic Process Automation, Test Automation, and a myriad of AI and ML skills, including Generative AI, all from a commonly orchestrated, dynamically scaling, fully managed platform.

The platform provides unparalleled reports and insights. Technology alliances with ServiceNow, Microsoft Power Automate Suite, UiPath, Blue Prism, ABBYY, Google, and AWS provide the broadest range of automation capability, all centrally coordinated, controlled, and orchestrated by the leading orchestration technology (CTWO).

Integration with ServiceNow ITSM enables digital-first level support and immediate incident generation in the event of any exception. The platform is monitored 24/7 with incident management and escalation tracking, delivering a true digital business process outsourcing platform that achieves measurable business outcomes.