Intelligent Workflow Management

Digital transformation means change, a change from a manual knowledge based environment to a digital procedure based one where work is conducted at the speed of light in a transparent, compliant and measurable environment.

At Unite we have been at the forefront of implementing the best in class workflow solutions from IT service management solutions to financial workflows across a whole myriad of verticals.


Intelligent Workflow Management

We believe that managing workflow at all points Is key to digitalization a key driver in optimizing work, remove inefficiencies and unnecessary duplication. Using intelligent workflow automation to align the delivery of your services enables

  • Reduction of operational costs
  • Increased visibility of operations
  • Improved efficiency, service and customer experience
  • Increase control and governance

Unite ensures that you align business with technology, our mantra for the past 20 years has been built on leveraging the Service Now platform technology through service orientation. Every engagement leverages best practices, world leading service management technology and many years of experience in successful transformation projects guarantying you productivity, reduced costs and increased profit. All at light speed.

Managed Services

With Managed Services platform , companies can spend more time focusing on their own business than managing internal infrastructure and systems. As the largest ServiceNow managed services provider in Turkey you can leverage our Unite Service Management Plaform built on the ServiceNow SAAS platform for all your enterprise workflow requirements, from your IT service desk, to HR on boarding off boarding, the platform provides all the advantages of a ServiceNow managed services environment to you

  • No minimum user commitment
  • The platform leverages custom built ready to go solutions.
  • Fully managed and fully supported platform
  • Increase control and governance

Deployment Services

Our team of ServiceNow consultants is the most experienced in the region, veterens of many tools experience and complex shared services projects conducted globally they ensure time to value for the most demanding deliveries and are able to add unparalled vision into you transformation requirements, from visulation to implementation our consultants are perfectly suited to ensure you realise your transformation goals.

Our experience on intelligent workforce implementation covers the following areas

  • IT Service Management
  • Service Portal and Self Help / Service Catalog Construction
  • Shared Services
  • Customer Service Management
  • Configuration / CMDB Asset Management
  • Operations Management
  • Project Portfolio Management
  • Human Resources & Finance

Strategic Support Services

Our 24x7 manned and responsive workflow service center is geared towards providing you with the best support, additional customization and change management service on your ServiceNow instance.