Unite has over 25 years of experience providing technology support services to some of the leading enterprises in the region. From technology help desk to application support, data center, security and network support service as well as BPO services, we have unparralleled expertise and know how.
We have combined this with our digital workforce services to build our Next Generation Support Services, providing digital transformation to IT support. We ensure that technology users for enterprises have the same digital experience as ordering food or a car service from their mobile devices.
Using our NGSD services organisations typically achieve 40% first touch fix using robots, human free 7x24 monitoring and SLA management, resulting in increased customer satisfaction and reduced costs.
Our NSGD is revolutionising the way organisation provide technology support using digital workers.